DBP Penang

Best Practices Competition Showcases Innovative Projects

What happens when a company’s employees compete in a global best practices competition from which innovative ideas are proliferated across multiple sites and business areas?  According to a recent report by Hay Group, a global management-consulting firm, these types of activities distinguish FORTUNE Magazine’s World’s Most Admired Companies as companies that consistently outperform their peers.

Jabil’s Deliver Best Practices competition is a great example of three of the report’s critical success factors: “building structures and processes to sustain long-term performance; achieving success through people; and placing a high value on leadership and talent.” More importantly, it gives Jabil’s extraordinary employees a way to shine.

On Monday, October 15, Jabil employees representing 32 teams, 22 locations and 10 languages converged on the company’s corporate headquarters in St. Petersburg, Fla., to showcase their innovative – and in some cases game-changing – ideas in the 2012 Deliver Best Practices competition preliminary finals.

The rigorous competition meant that finalists came prepared to impress. They took turns passionately pitching their projects – in English – to company executives. From cost savings and process efficiency projects to delighting customers and showcasing social and environmental innovations, all projects have the potential to significantly benefit Jabil and its customers.

Jabil executives judged projects based on measurement, analysis, design, innovation and impact.  Using Lean Six Sigma methodologies, teams systematically documented improvements and cost-savings for their projects. Thinking of new ways to operate, implementing new online portals, engaging the customer to reduce time and costs, and developing people to continuously improve operations, presenters shared how they utilize Kaizen events, team brainstorming sessions, surveys and data to refine or redesign processes.

In one instance, a project led to a customer doubling its business with Jabil. And in another case, a contestant actually called a customer live from France, who praised the project over the phone’s speaker for everyone to hear.

When asked if she thought her team could reduce wait times even further, a Jabil Shanghai’s team spokesperson had an answer that defined the spirit of the entire event: “Kaizen is a continuous journey, so nothing is impossible.”

Twelve Finalist Move Forward

Although only 12 of the original 1,081 submissions continue to the finals, all of the participants embraced Jabil’s commitment to continuous improvement, and displayed empowerment, pride and ingenuity.

Congratulations to our finalists…

Operational Excellence

  • Tianjin, Taiwan
  • Chihuahua, Mexico
  • Shanghai, China

Human Development

  • Manesar, India
  • Penang, Malaysia
  • Venray, The Netherlands

Customer Satisfaction

  • Suzhou, China
  • St Petersburg, Florida
  • Szombathely, Hungary

Social & Environmental Responsibility

  • Szombathely, Hungary
  • Shanghai, China
  • Taichung, Taiwan

On Wednesday, October 17, these deserving teams will present their projects to Jabil’s President and Chief Executive Officer, Tim Main; Chief Operating Officer, Mark Mondello; Chief Financial Officer, Forbes Alexander; Executive Vice President of Human Development & Resources, Bill Peters; and Senior Vice President of Worldwide Operations, Mike Matthes.

Stay tuned to learn which projects take home the grand prize.

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